The mission of Mediation Training Institute International ® (MTI) is "to be a value-adding resource for identifying and removing the hidden costs and business risks caused by adversarial practices within organizations."
MTI is the sole-source provider of the core competencies for managing workplace conflict. Drawing upon our global network of Certified Trainers (American site), we serve businesses and government organizations throughout the United States, Canada, and the world, including corporations, state and local governments, as well as health-care, non-profit, family business, and numerous other sectors.
Going beyond training, MTI helps clients strategically manage conflict to improve organizational effectiveness and profitability.
Visit our Conflict Management Toolbox to view the Dana Measure of Financial Cost of Organizational Conflict, the Dana Diagnostic Survey of Conflict Management Strategies, and the Executive Overview of Strategic Conflict Management (PowerPoint).
MTI is owned and operated by Dana Mediation Institute, Inc. The word mark "Mediation Training Institute International" and the MTI logo design mark are registered in the U.S. Patent and Trademark Office.Free newsletter — Subscribe to MTI Monthly, a non-commercial monthly newsletter for those who share our interest in conflict management.